Shipping policy
Delivery is only within Germany, Austria and Switzerland.
The delivery time within Germany is, unless otherwise stated in the offer, a maximum of 5 - 7 working days. Thus, the delivery will be made within 7 working days at the latest (Monday to Friday, holidays excluded) after receipt of payment by our financial service provider.
For international deliveries, the delivery time is a maximum of 14 working days, unless otherwise stated in the offer. The delivery will therefore take place within 14 working days at the latest (Monday to Friday, public holidays excluded) after receipt of payment by our financial service provider.
If an item is not available at short notice, we will inform you by e-mail about the expected delivery time, provided that we have an address from you.
Your legal claims remain unaffected.
Packing and shipping costs
We offer the following shipping methods: insured shipping with UPS or a freight forwarder.
For delivery within Germany, Austria and Switzerland we charge a flat rate for shipping:
from 5,00 € up to a value of goods of 99,00 €,
from a value of goods of 100,00 € we deliver free of shipping costs
All unique items that exceed the maximum size of the shipping service will be shipped with a carrier.
The shipping and the expected delivery date will be communicated to you in advance by e-mail.
Customs or import fees outside Germany
We have no influence on the charges levied by the recipient countries and cannot provide advance information on these. If you need more detailed information, please contact the customs office responsible for your region. Please note that you have to comply with the respective national regulations when importing goods.